Maather ali alalawi

art teacher

Muscat, Oman

Profile summary

oriented Arts graduate with strong customer service experience and basic accounting skills. -Energetic and detail Skilled in organizing visual content, managing data accurately, and supporting operational tasks. Fast learner, solving -collaborative team member, and committed professional with excellent communication and problem focused, operational, or digital/design roles-abilities. Seeking to contribute value in customer .

Career highlights

Art Techniques & Design Principles: Teaching fundamental art techniques, color theory, composition, and design principles to strengthen students’ practical skills.

Creative Curriculum Development: Developing innovative art activities and projects that build both technical skills and artistic expression.

Student Engagement: Using interactive and creative methods to motivate students and enhance their interest in art.

Classroom Management as Teacher: Maintaining a positive, organized, and respectful classroom environment that supports effective learning.

Lesson Planning as teacher: Designing structured and creative lesson plans that meet learning objectives and encourage student participation.

Streamlined Client Document Management: Implemented a new filing system at 92 design studio, improving document retrieval time by 25% and enhancing overall organization.

Achieved Monthly Sales Targets: Consistently met monthly sales goals by effectively promoting products and services.

Resolved Customer Technical Issues: Addressed technical issues and customer complaints, delivering timely and professional service.

Key skills

Skills
Microsoft OfficeData Entry & DocumentationCRM Tools (Genesys)ERP SystemsPOS SystemsAdobe IllustratorAdobe photoshopanimakerMicrosoft ViViskritasketchclip studio paintTeamCollaborationTimeManagementAdministrativeSupportmulti-taskingProblemSolvingPublic CommunicationAdaptabilityWorking Under PressureCustomer Journey MappingData Analytics & Reporting (Retail Specific)Omnichannel Customer ServiceE-commerce Platform Management (Shopify, etc.)Social Media Customer Service

Professional experience

Retail Expert & Customer CareMay 2025 - Dec 2025
Renna mobile Oman–Muscat

Deliverhigh-levelcustomerserviceinafast-pacedtelecomenvironment. ● Achieved monthly sales targets by effectively promoting products and services. ● Educated customers on pricing, features, and membership benefits across Renna offerings. ● Resolved technical issues and customer complaints, ensuring timely and professional service. ● Built lasting client relationships through attentive support and consistent follow-ups. ● Supported floor sales operations by assisting customers with product selection and service activation. ● Handled routine customer service inquiries and promoted new offers to increase subscriptions.

  • Achieved monthly sales targets by effectively promoting products and services.
  • Educated customers on pricing, features, and membership benefits across Renna offerings.
  • Resolved technical issues and customer complaints, ensuring timely and professional service.
  • Built lasting client relationships through attentive support and consistent follow-ups.
  • Supported floor sales operations by assisting customers with product selection and service activation.
  • Handled routine customer service inquiries and promoted new offers to increase subscriptions.
Design and Customer ServiceJan 2024 - Nov 2024
92 design studio | Al Mawaleh –Muscat

● Providedassistancetocitizensregardingsocialinsuranceproceduresandaccountupdates. ● Processedserviceformsandresolvedinquiriesrelatedtopensionandbenefits. ● Designs kills according to customer needs. ● Conductedoutboundsalescallstopromotebroadbandandtelecompackages. ● Maintained organized filing of client documentation and appointment scheduling. ● Maintained calllogs and followed up with prospects to convert leads into subscriptions.

  • Providedassistancetocitizensregardingsocialinsuranceproceduresandaccountupdates.
  • Processedserviceformsandresolvedinquiriesrelatedtopensionandbenefits.
  • Designs kills according to customer needs.
  • Conductedoutboundsalescallstopromotebroadbandandtelecompackages.
  • Maintained organized filing of client documentation and appointment scheduling.
  • Maintained calllogs and followed up with prospects to convert leads into subscriptions.
Teaching – General SubjectsJan 2024 - Dec 2024
Al Siraj School, Oman
Training – Art TeacherJan 2023 - Sep 2023
Fatima bint Asad School, Oman

Education

Bachelor's Degree, fine artsJan 2020 - Jan 2024
Scientific collage of design